If you’re buying an electric scooter in India in 2026, the biggest risk is usually not the scooter itself — it’s **after-sales service, spare availability, software stability, and battery support**. Based on owner complaints, consumer cases, reliability studies, and EV community discussions, these are the brands people most often suggest being cautious about: ## Brands getting the most “avoid” warnings ### Ola Electric This is by far the most controversial EV scooter brand in India right now. Common complaints: - Long service delays - Software glitches - Random shutdowns - Spare-part shortages - Weak customer support - Inconsistent build quality Even Ola’s CEO publicly acknowledged service issues impacting sales. There are also multiple consumer commission rulings and complaint cases related to unresolved defects and poor service response. Reddit and owner forums repeatedly mention: - scooters stuck at service centers for weeks, - dead batteries, - ghosted support tickets, - recurring software bugs. ### Ampere Ampere scooters are often criticized for: - lower build quality, - weak performance, - inconsistent range accuracy, - cheaper-feeling components. The criticism is strongest for older and budget models. ### Bajaj Auto’s Chetak (service concern, not necessarily product) Chetak itself is generally liked for design and ride quality, but some 2025–26 owners reported: - battery failures, - long wait times, - overloaded service centers, - delayed warranty replacements. This doesn’t mean “avoid completely,” but many buyers now recommend checking your local service center reputation before purchasing. --- ## Important context: EV scooters overall still have higher issue rates A 2025 J.D. Power India study found electric scooters reported nearly **double the problems** of petrol two-wheelers, especially around: - electrical systems, - brakes, - fit and finish, - durability over time. So even “good” EV brands can become frustrating if: - your local service center is weak, - parts are unavailable, - battery support is slow. --- ## Brands generally considered safer bets in 2026 These brands usually get fewer reliability complaints overall: - TVS Motor Company — especially TVS iQube - Ather Energy — better software/build reputation, though service quality varies by city - Hero MotoCorp’s Vida - Bajaj Auto’s Chetak if your local service center is strong --- ## What matters more than brand in 2026 Before buying any EV scooter, check: 1. Local service center reviews 2. Battery warranty terms 3. Spare availability in your city 4. Real-world range (not claimed range) 5. Waiting time for repairs In cities like Chennai, Bengaluru, Pune, Hyderabad, and Delhi, service quality can vary massively even within the same brand. If you want, I can also give: - “Most reliable EV scooters in India 2026” - “EV scooters with best service network” - “EV scooters to avoid under ₹1.5 lakh” - “Best petrol scooter instead of EV” - “Best EV for Chennai traffic and heat”
Sources cited · 6
- Ola Electric Sales Drop: CEO Reveals Key Reasons Behind the Decline - DriveSpark Newsdrivespark.com/two-wheelers/2026/ola-electric-sales-decline-service-problems-india-082045.html
- Ola Electric fined Rs 20,000 for service deficiency in Vizagtimesofindia.indiatimes.com/city/vijayawada/ola-electric-fined-rs-20000-for-service-deficiency-in-vizag/articleshow/129343915.cms
- Ola: Broken promise, broken heartreddit.com/r/olaelectric/comments/1oq51e3
- Electric vehicles are horrible choice, irrespective of brand!reddit.com/r/indianbikes/comments/1g6bgo3
- Bajaj Chetak vs TVS iQube 2026: Which Electric Scooter to Buy? | EV-Walaev-wala.com/bajaj-chetak-vs-tvs-iqube-2026-which-electric-scooter-should-you-buy
- 2025 India Two-Wheeler Initial Quality Study (2WIQS) | JD Powerjdpower.com/business/press-releases/2025-india-two-wheeler-initial-quality-study-2wiqs