If you're buying an electric scooter in India in 2026, the brand I'd be most cautious about is Ola Electric. That's not because every Ola scooter is bad. The concern is the gap between the product's feature list and the ownership experience many customers report after purchase. ### Why many buyers are avoiding Ola in 2026 **1. Service network complaints remain widespread** - Ola's own CEO acknowledged that service challenges have hurt sales. - Reddit and owner forums continue to report long repair wait times, unavailable parts, app/service booking issues, and overloaded service centers. **2. Reliability concerns show up repeatedly in owner discussions** - Multiple owners report sudden shutdowns, battery-related errors, and long waits for motor or battery replacements. These are anecdotal reports, but the volume is notable. **3. Market momentum has shifted** - Legacy manufacturers such as TVS Motor Company and Bajaj Auto have gained market share largely because buyers trust their existing dealer and service networks. ### Brands I'd be more careful researching before buying Not necessarily "avoid," but verify local service quality first: - Ola Electric — biggest service-risk reputation right now. - Smaller startup EV brands with limited service centers in your city. Several industry analyses warn that weak service networks are a bigger risk than the scooter itself. - Even some owners of Bajaj Chetak have reported battery and service delays, though complaints appear less widespread than Ola's and Bajaj still benefits from a larger service network. ### Brands generally considered safer bets in 2026 Based on service-network reputation and owner feedback: - TVS iQube - Ather - Bajaj Chetak - Hero Vida These brands are repeatedly cited as having stronger support infrastructure and more predictable ownership experiences. ### Simple rule before buying any EV scooter Visit the nearest service center yourself. A scooter with slightly lower range but excellent service is usually a better long-term purchase than a feature-packed model that sits in a workshop for weeks waiting for parts. If you tell me your budget (₹1 lakh, ₹1.5 lakh, etc.) and city, I can suggest the safest EV scooter options for 2026.
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Sources cited · 5
- Ola Electric Sales Drop: CEO Reveals Key Reasons Behind the Decline - DriveSpark Newsdrivespark.com/two-wheelers/2026/ola-electric-sales-decline-service-problems-india-082045.html
- OLA ELECTRIC IS A TOTAL SCAM IN INDIA - NO SERVICE SLOTS IN 118 GUJARAT CITIES, DON'T BUY THEIR CRAP SCOOTERS!!!reddit.com/r/surat/comments/1nsofx8/ola_electric_is_a_total_scam_in_india_no_service
- Ola Electric is risking riders’ safety – no way to book service, rude staff, scooter unsafereddit.com/r/olaelectric/comments/1nml8ct
- 7 Real Risks of Electric Scooter Ownership in India (2026)drivio.in/featured-stories/im-scared-to-buy-an-ev-7-real-risks-of-owning-an-electric-scooter-in-india-today
- Bajaj Chetak vs TVS iQube 2026: Which Electric Scooter to Buy? | EV-Walaev-wala.com/bajaj-chetak-vs-tvs-iqube-2026-which-electric-scooter-should-you-buy