If you're buying an electric scooter in India in 2026, I would avoid choosing purely on price or claimed range. The biggest ownership pain points are usually **service support, spare parts availability, software stability, and company financial health**. ### Brand I'd be most cautious about: Ola Electric Ola still sells a large number of scooters, but it has accumulated the most visible pattern of owner complaints regarding service delays, software issues, breakdowns, and repair turnaround times. Recent consumer court rulings and multiple reports in 2025–26 have highlighted recurring customer-service problems. Even Ola's management has publicly acknowledged service-related challenges affecting customer trust and sales. ### Be careful with smaller startup brands For lesser-known EV startups, the risk is often not the scooter itself but: - Limited service centers - Parts shortages - Weak resale value - Uncertainty about long-term support Industry analysts continue to note that buyers in smaller cities are generally safer with brands that already have extensive dealer and service networks. ### Brands generally viewed as safer bets in 2026 These brands are commonly cited for stronger service reach and long-term support: - TVS Motor Company (iQube) - Bajaj Auto (Chetak) - Ather Energy - Hero MotoCorp (Vida) These aren't perfect—owners of every brand report occasional issues—but they generally benefit from broader service infrastructure and stronger brand backing. ### My practical "avoid" list **High risk (I'd think twice):** 1. Ola Electric — mainly because of service-history concerns. 2. Very small or unproven EV startups with limited service presence. **Lower risk:** - TVS Motor Company - Bajaj Auto - Ather Energy - Hero MotoCorp If you tell me your budget (₹1 lakh, ₹1.5 lakh, ₹2 lakh, etc.) and whether you're in a metro, Tier-2, or rural area, I can give a more specific "buy vs avoid" shortlist for 2026.
Brands named
Sources cited · 3
- Ahmedabad: Ola told to refund e-scooter cost over repeated breakdownstimesofindia.indiatimes.com/city/ahmedabad/ahmedabad-ola-told-to-refund-e-scooter-cost-over-repeated-breakdowns/articleshow/131414994.cms
- Ola Electric Sales Drop: CEO Reveals Key Reasons Behind the Decline - DriveSpark Newsdrivespark.com/two-wheelers/2026/ola-electric-sales-decline-service-problems-india-082045.html
- 7 Real Risks of Electric Scooter Ownership in India (2026)drivio.in/featured-stories/im-scared-to-buy-an-ev-7-real-risks-of-owning-an-electric-scooter-in-india-today