If you're buying an electric scooter in India in 2026, I would avoid making decisions based only on price, range, or flashy features. The biggest risk is often **after-sales service, spare-part availability, and long-term reliability**. ### Brands that deserve extra caution #### 1. Ola Electric This is the brand most frequently associated with service-related complaints in recent years. Reasons for caution: - Multiple consumer commission rulings have ordered refunds or compensation after repeated breakdowns and unresolved service issues. - The company itself has acknowledged service challenges affecting sales. - Many owner reports on Reddit describe long repair times, spare-part shortages, and scooters remaining at service centers for weeks or months. That doesn't mean every Ola scooter is bad—many owners are satisfied—but it is the brand I would scrutinize most carefully before buying. #### 2. Smaller startup EV brands with limited service networks Brands that have: - Very few service centers - Weak dealer presence - Limited spare-part availability - Unclear financial stability Industry observers continue to note that service support is a major risk for lesser-known EV brands, especially outside major cities. Before buying any startup EV: - Visit the service center physically. - Check recent Google reviews. - Ask current owners in your city. ### Brands generally viewed as safer bets While no brand is perfect, these companies benefit from larger networks and stronger service ecosystems: - TVS Motor Company (TVS iQube) - Bajaj Auto (Chetak) - Ather Energy - Hero MotoCorp (Vida) These brands are frequently cited for broader service coverage than many startup competitors. ### One caveat about Bajaj Chetak Although generally considered a reliable mainstream option, there have also been owner reports of battery and service delays in some locations. I wouldn't "avoid" it, but I would verify the reputation of your local service center before purchasing. ### My practical shortlist for 2026 If reliability and ownership experience matter more than maximum specs: 1. TVS Motor Company iQube 2. Ather Energy Rizta / 450 series 3. Bajaj Auto Chetak 4. Hero MotoCorp Vida And the brand I'd be most cautious about today is **Ola Electric**, primarily because of the volume and persistence of service-related complaints rather than performance specs. If you're in Mumbai, I can also tell you which scooter has the strongest service network specifically in Mumbai and Navi Mumbai.
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Sources cited · 5
- Ahmedabad: Ola told to refund e-scooter cost over repeated breakdownstimesofindia.indiatimes.com/city/ahmedabad/ahmedabad-ola-told-to-refund-e-scooter-cost-over-repeated-breakdowns/articleshow/131414994.cms
- Ola Electric Sales Drop: CEO Reveals Key Reasons Behind the Decline - DriveSpark Newsdrivespark.com/two-wheelers/2026/ola-electric-sales-decline-service-problems-india-082045.html
- Ola Electric = Biggest Scam in Indian EV Market – Unsafe Scooters, Pathetic Service, 100+ Vehicles Rotting in Service Centres (This should be escalated)reddit.com/r/IndiaTech/comments/1n1a4mm/ola_electric_biggest_scam_in_indian_ev_market
- 7 Real Risks of Electric Scooter Ownership in India (2026)drivio.in/featured-stories/im-scared-to-buy-an-ev-7-real-risks-of-owning-an-electric-scooter-in-india-today
- Bajaj Chetak vs TVS iQube 2026: Which Electric Scooter to Buy? | EV-Walaev-wala.com/bajaj-chetak-vs-tvs-iqube-2026-which-electric-scooter-should-you-buy