If you're buying an electric scooter in India in 2026, I would **not automatically avoid an entire brand**, but I would be cautious about brands that have recurring complaints around **after-sales service, spare parts availability, and software reliability**. ### Brand I'd be most cautious about: Ola Electric Why many buyers are hesitant: - The company has faced persistent customer complaints related to service delays and issue resolution. Even Ola's CEO has publicly acknowledged that service challenges have affected sales. - Multiple consumer commission cases have ruled against the company in individual disputes involving service deficiencies and unresolved scooter issues. - Community discussions on Reddit continue to report long repair wait times, spare-parts shortages, and service-center problems, although anecdotal reports should be treated cautiously. - Market share has shifted toward brands with stronger dealer and service networks such as TVS and Bajaj. ### Brands generally viewed as safer bets in 2026 - TVS Motor Company (iQube) - Bajaj Auto (Chetak) - Ather Energy (Rizta, 450 series) These brands are frequently praised for stronger service support and reliability, and they have been gaining market share in the EV scooter segment. ### My practical rule Avoid any scooter brand if: 1. The nearest service center is far away. 2. Spare parts availability is unclear. 3. Local owners in your city report poor service experiences. 4. The company relies more on app/software features than service infrastructure. For someone in Pune, I'd currently shortlist **TVS iQube, Bajaj Chetak, and Ather Rizta** before considering an Ola scooter. The scooter itself may be good, but ownership experience often depends more on service quality than specifications. If your budget is ₹1 lakh, ₹1.25 lakh, or ₹1.5 lakh, I can suggest the best scooter options for that price range.
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Sources cited · 4
- Ola Electric Sales Drop: CEO Reveals Key Reasons Behind the Decline - DriveSpark Newsdrivespark.com/two-wheelers/2026/ola-electric-sales-decline-service-problems-india-082045.html
- Ola Electric fined Rs 20,000 for service deficiency in Vizagtimesofindia.indiatimes.com/city/vijayawada/ola-electric-fined-rs-20000-for-service-deficiency-in-vizag/articleshow/129343915.cms
- OLA ELECTRIC IS A TOTAL SCAM IN INDIA - NO SERVICE SLOTS IN 118 GUJARAT CITIES, DON'T BUY THEIR CRAP SCOOTERS!!!reddit.com/r/olaelectric/comments/1nsoez2
- TVS and Bajaj hold nearly half of the electric scooter market - Introduction | Autocar Indiaautocarindia.com/industry/tvs-bajaj-continue-to-dominate-indias-electric-scooter-market-435962